ePLDT Will Be Able To Help Businesses In The Philippines

Through its strategic relationship with Salesforce, the global leader and pioneer in cloud computing, ePLDT, the ICT arm of PLDT Enterprise, continues to expand its presence in the local cloud sector.

According to renowned global market intelligence organization IDC’s 2019 revenue market share worldwide ranking, Salesforce is the world’s number one customer relationship management (CRM) system. With over 150,000 enterprise clients worldwide, ranging from startups and small enterprises to Fortune 500 companies, the US-based cloud and CRM behemoth is one of the fastest-growing enterprise software companies of all time.

ePLDT has developed the experience and resource pool necessary to implement, administer, and manage Salesforce for any company in any industry. With this team of qualified specialists and Salesforce’s best-in-class business apps for sales, service, marketing, and industry-specific workloads built on a secure and scalable platform, ePLDT is well-positioned to help businesses reinvent themselves in the New Normal.

The platform has been heavily invested in by the entire PLDT Enterprise Group as part of its own digital pivot to provide a more meaningful customer experience to their corporate clients. This demonstrates the company’s dedication to putting customer happiness at the center of its goals and strategies, as well as its goal of meeting enterprises’ core and mission-critical business demands in terms of simplicity, integration, and efficiency.

About ePLDT

ePLDT, a pioneer in the Philippine ICT and cloud computing space, is constantly expanding its capabilities and services by building world-class data center facilities and network infrastructure, evolving its IT expertise to adapt to emerging technologies, and curating an array of business solutions through strategic partnerships like this one with Salesforce—all in the hopes of creating an ecosystem that will continue to grow.

ePLDT is now a Salesforce Gold Consulting Partner, demonstrating its excellence and expertise in the platform by meeting various requirements for sales performance, number of Salesforce certified professionals, and overall customer satisfaction, thanks to the group’s long-term partnership with Salesforce.

PLDT and Smart also partnered with Salesforce for the group’s own digital transformation program kicking off with the migration its CRM platform to Salesforce to help curate a customized end-to-end customer journey—improving every engagement the companies will have with its clients.To know more, visit https://www.epldt.com/cloud/salesforce/