SKY Releases A New 24/7 Customer Service Messaging Platform

SKY has launched a round-the-clock customer support message platform, allowing subscribers to contact and answer their issues and other service inquiries online, further improving its past offers during these exceptional times.

SKYs new messaging service platform KYLA 1 1
Photo Courtesy: Sky

This new customer touchpoint provides a convenient and efficient customer interface for existing and potential SKY subscribers facilitated by KYLA. This friendly messaging bot allows SKYcable and SKY Fiber subscribers to self-help on basic concerns by guiding them to available resources and transferring them to speak with live agents for more complex issues.

This is the latest in a series of enhancements to SKY’s different digital touchpoints, with the new messaging platform expected to help with speedier response times to consumer inquiries.

To use the messaging platform, go to SKY’s official website,, and click on the “Message Us” symbol and the “Get Started” button. For questions about SKY goods, billing inquiries, service issues, and other requests select the category and subcategory given by KYLA. KYLA will then direct users to pertinent information and self-help guides to assist them in resolving their issues. Users can also choose to speak with a live agent about their complicated issues.

For more updates on SKY’s latest offerings, follow them on Facebook (, Twitter ( for customer service concerns and for product updates), and Instagram (@myskyupdates).


  1. Wow a more efficient and convinient customer service of Sky Messaging platform.
    Very reasonable for the concerns of ever customers.

  2. I like this customer support message platform. It is really a hassle when you encountered a problem and there’s no one who can help you especially during holy hours. This initiative is a great help and will surely build customer satisfaction.


Please enter your comment!
Please enter your name here