Samsung Launches New Shop App in Southeast Asia and Oceania for Enhanced Customer Experience

Samsung Electronics Philippines Co. – As part of its strategy to elevate and simplify the online purchasing journey for Samsung customers and fans, Samsung Electronics has made the new Samsung Shop App available in select Southeast Asia and Oceania markets.

Southeast Asia and Oceania continue to witness a high amount of online purchases of electrical devices. According to a survey done by Samsung in August 2023, 42.6% of respondents in the region purchased electrical products or household appliances online in the previous three months. As a result, e-commerce remains a key avenue for Samsung to broaden its reach and growth to customers who are increasingly purchasing online.

The Samsung Shop App, which debuted last year in Australia, Indonesia, Thailand, and Vietnam, is now available in the Philippines, with plans to expand into other Southeast Asian and Oceania regions. The Samsung Shop App provides customers with exclusive access to offers that are exclusively available through the app. At the same time, the app may personalize offers made available to users based on their preferences, ensuring they stay up to date on the latest Samsung product promotions through timely notifications in the app.

Flexible payment options, such as easy monthly payments, make it easier for Samsung Shop App consumers to complete their purchases. Users may simply examine delivery details and track orders in real time. When purchasing products through the Shop App, users benefit from an Official Samsung Warranty. At the same time, customers can take advantage of the Samsung Rewards program, which allows them to effortlessly earn and redeem points on all purchases made through the Samsung Shop App.

“Online shopping has always been a promising approach to contact our clients, and the rise in online shoppers throughout the region, including the Philippines, shows that there is value in developing more accessible shopping platforms. As we are constantly looking for ways to improve our customer experience, our goal with the launch of the Samsung Shop App in the Philippines is to bring our products that can help elevate work and play to more Filipinos, while also allowing them to seamlessly discover the best personalized deals suited to their unique needs and individuality,” says Min Su Chu, President of Samsung Electronics Philippines Corporation (SEPCO).

immersive, app-tastic shopping experiences

Samsung Shop App enhances the online shopping experience for consumers and fans, all from the convenience of wherever they are, in the following ways:

The Samsung Shop App offers a mobile-optimized user interface and a curated selection of the latest Samsung consumer electronics products for purchase. The app will be available on both Android and iOS devices. The product catalog will expand in the coming months. In Q4 of this year, tablet users can take advantage of their larger screens for a more enjoyable shopping experience.

● Samsung Shop App offers real-time order status updates and delivery notifications. Customers receive free shipping on all purchases.

● Personalized suggestions: The Samsung Shop App provides personalized content and recommendations for Samsung items, allowing users to easily compare their current devices to the latest versions and purchase accessories for their existing products.

● Students in the Philippines may save big on Samsung devices with exclusive discounts and deals through the Samsung Shop App.

● Samsung Members-only features: The Members App provides access to special discounts, offers, and experience rewards, as well as the opportunity to earn loyalty benefits on the Samsung Shop app.

● Exclusive in-app promotions for all: As part of the Samsung Shop App launch festivities, Samsung customers and users can take advantage of a ₱1,000 discount with a minimum expenditure of ₱10,000 with the code APP1KPH upon checkout. The promotion is available until December 31, 2024.

Enjoy the most recent deals on new device releases such as the Galaxy Z Flip6 and Galaxy Z Fold6, as well as wearables such as the Galaxy Watch7 Series, Galaxy Watch Ultra, and Galaxy Buds3 Series, all powered by Galaxy AI. Consumer electronics items such as Bespoke AI Home Appliances, Samsung AI TVs, and Smart Monitors are also available. Check out today’s hottest offers on the Samsung Shop App. Users can also benefit from flexible payment options: HSBC, Metrobank, BDO, and BPI credit cards allow you to pay in monthly installments with 0% interest for up to 36 months.

Samsung Shop App is available on both the Google Play Store and the App Store. To download and install the Samsung Shop App and take advantage of the current promotions, please go to https://www.samsung.com/ph/apps/samsung-shop-app/, or scan the QR code.